Frequently Asked Questions

Everything you need to know about shopping with Arpita & Sulakshana.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days. For handcrafted or made-to-order pieces, please allow up to 14 business days for delivery.

What is your return and exchange policy?

We accept returns and exchanges within 15 days of delivery, provided the items are in their original condition with all tags intact.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary based on your location and will be calculated at checkout.

How can I track the status of my shipment?

Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, and various UPI options to ensure a secure and seamless checkout experience.

Are the products ethically sourced?

At Arpita & Sulakshana, we pride ourselves on quality and ethics. We work directly with skilled artisans to ensure fair wages and sustainable production practices.